Shipping policy

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

Once your order has shipped, delivery typically takes 7–20 business days depending on your location, as items are shipped from our international fulfillment partners.

Shipping Costs

Shipping charges will be calculated and displayed at checkout.

Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Delays

Occasionally, shipments may be delayed due to customs processing, high demand, or courier issues beyond our control. We appreciate your patience and will notify you of any significant delays.

Lost Packages

If your tracking shows delivered but you have not received your item, please contact us within 7 days so we can investigate with the courier.

Contact Us

For any shipping questions, contact us at support@noverauk.com